Terms of Service | APX Executive Advisory

These Terms of Service (“Terms”) govern your access to and use of the services, software, and website provided by APX Group USA, Inc., a Florida corporation doing business as APX Executive Advisory. By engaging our services, using our software, or using this website (apxgrouphq.com), you agree to these Terms.

Who we are and what we provide

APX Group provides executive advisory services, website and digital-presence services, and access to APX OS, our business-operations software. The specific services, deliverables, fees, and term of any engagement are set out in the proposal, order, or written agreement we provide to you (an “Order”). If an Order conflicts with these Terms, the Order controls for that engagement.

Fees, invoices, and payment

Fees are as stated in your Order. One-time services are billed as described there; recurring plans (for example, monthly software, hosting, or care plans) are billed on the stated cycle until cancelled.
Card payments are processed securely by Stripe. We do not store full card numbers. By paying an invoice you authorize the charge for the amount shown.
Recurring charges continue on their billing cycle until you cancel with reasonable notice as described in your Order. Cancelling stops future charges; it does not refund fees already billed for a completed period unless your Order says otherwise.
Late or failed payment may result in suspension of services until the balance is resolved.
Taxes are your responsibility where applicable and may be added to invoices.

Your responsibilities

Provide accurate information and the access, materials, and approvals we need to do the work.
Use our services and software only for lawful business purposes and in compliance with applicable laws, including messaging and privacy laws.
Keep your account credentials secure and not share access beyond your authorized team.
You are responsible for the content and data you provide or send through our services, and for having the right to use it.

Acceptable use

You agree not to misuse our services or software. This includes not attempting to disrupt or gain unauthorized access to our systems, not using the services to send unlawful, deceptive, or unsolicited messages, and not reselling or copying APX OS without our written permission. We may suspend access for conduct that threatens the security, integrity, or lawful operation of our services.

APX OS software

Where your Order includes access to APX OS, we grant you a non-exclusive, non-transferable right to use it for your business during your subscription. The software, its design, and its underlying code remain the property of APX Group. Your business data remains yours; we access it only to provide and support the service, as described in our Privacy Policy. We aim for high availability but do not guarantee uninterrupted service, and we may perform maintenance and updates.

Text messaging

Any text messages we send are governed by our SMS Terms. Consent to receive texts is not a condition of purchasing any service, and you may opt out at any time by replying STOP.

Third-party services

Our services rely on third parties such as Stripe (payments), Telnyx (messaging), and hosting and email providers. Your use of those features may also be subject to those providers’ terms. We are not responsible for the acts or omissions of third-party providers.

Intellectual property

Except for content and data you provide, all materials we create and the APX Group name, brand, website, and software are owned by APX Group. On full payment for a specific deliverable (for example, a completed website), you receive the rights to that deliverable as described in your Order; tools, templates, and software used to produce it remain ours.

Disclaimers

Our advisory services provide guidance and are not legal, accounting, tax, or investment advice; for those you should consult a licensed professional. Services and software are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not warrant any particular business result.

Limitation of liability

To the fullest extent permitted by law, APX Group will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim arising out of or relating to the services is limited to the amount you paid us for the service giving rise to the claim in the three months before the claim arose.

Termination

Either party may end an engagement as described in the Order. We may suspend or terminate access for non-payment or breach of these Terms. On termination, fees for work performed remain due, and provisions that by their nature should survive (payment, intellectual property, disclaimers, limitation of liability) will survive.

Changes to these Terms

We may update these Terms from time to time. The effective date above shows the latest version. Continued use of our services after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Florida.

Contact

Questions about these Terms? Reach us at apxgrouphq.com/contact, email info@apxgrouphq.com, or write to APX Group USA, Inc., 2212 S Chickasaw Trail, Suite 101, Orlando, FL 32825.