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SMS Terms and Conditions

APX Group USA, Inc. (“APX Group”) · Effective September 8, 2026

Program description

APX Group sends text messages to clients and prospective clients who have provided their mobile number and consented to receive them. Messages include appointment confirmations and reminders, “on the way” and work-completed notices, invoice and payment confirmations, requests for feedback or reviews, and replies to your questions. Clients who separately opt in may also receive occasional marketing messages about APX Group services.

How you opt in

You can consent to receive texts from APX Group by:

  1. Entering your mobile number and checking the consent box on a form at apxgrouphq.com;
  2. Giving verbal or written consent when scheduling or working with an APX Group team member; or
  3. Texting START to 407-900-9401.

Marketing messages require a separate, explicit opt-in and are never bundled with service consent. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency and cost

Message frequency varies based on your activity with us. Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

Reply STOP to any message to cancel. You will receive one confirmation text and no further messages. You can re-subscribe at any time by replying START.

Help

Reply HELP to any message, visit apxgrouphq.com, or call 407-900-9401.

Carriers

Supported carriers include AT&T, T-Mobile, Verizon Wireless, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled as described in our Privacy Policy. Mobile opt-in data and consent are never shared with third parties for their marketing purposes.

Contact

APX Group USA, Inc.
Orlando, Florida
info@apxgrouphq.com
407-900-9401